Ready to book your bus journey from Hanoi to Sapa? I’ll walk you through the simple process of securing your Sao Viet bus tickets online, step by step.
Before You Start Booking
Have these details ready before beginning the booking process:
- Your travel dates
- Preferred departure time
- Number of passengers
- Pickup location preference in Hanoi
- Valid phone number
- Payment method (credit card, bank transfer, or e-wallet)
Step-by-Step Booking Guide
Step 1: Access the Booking Platform
Visit Sao Viet’s official website www.xesaoviet.com.vn or their authorized booking partners. Make sure you’re on the legitimate site to avoid any booking issues.
Step 2: Select Your Journey
- Choose “Hanoi” as your departure point
- Select “Sapa” as your destination
- Pick your travel date from the calendar
- Choose your preferred departure time
Step 3: Choose Your Seat Type
Select from available options:
- Standard reclining seat
- Sleeper pod (recommended for overnight travel)
- VIP cabin (if available)
- Upper or lower deck preference
Selecting Your Pickup Point
Choose your preferred pickup location in Hanoi:
- Old Quarter (most popular for tourists)
- Hoan Kiem District
- My Dinh Bus Station
- Giap Bat Station
Passenger Information
Fill in the required details:
- Full name (as shown on ID)
- Contact phone number
- Email address for ticket confirmation
- Special requests if any
Payment Process
Choose your preferred payment method:
- Credit/Debit card (Visa, MasterCard)
- Local bank transfer
- E-wallets (MoMo, VNPay)
- Payment at ticket office (reservation only)
Confirmation and E-ticket
After successful payment:
- You’ll receive an immediate booking confirmation via email
- E-ticket will be sent within 30 minutes
- Save the ticket QR code on your phone
- Keep booking reference number handy
Important Booking Tips
To ensure a smooth booking experience:
- Book at least 24 hours in advance during regular season
- Book 3-5 days ahead during peak season
- Double-check all details before confirming payment
- Keep your booking confirmation email accessible
Making Changes to Your Booking
Need to modify your reservation?
- Changes can be made up to 12 hours before departure
- Use your booking reference number
- Contact customer service for assistance
- Have your original booking details ready
Common Booking Issues and Solutions
If you encounter any problems:
- Check your internet connection
- Clear browser cache and try again
- Contact customer support via live chat
- Try an alternative payment method
After Booking
Remember to:
- Save your e-ticket
- Arrive at pickup point 15-30 minutes early
- Have your ID ready for verification
- Keep customer service contact numbers handy
Booking your Sao Viet bus ticket online is a straightforward process when you follow these steps. Remember to book in advance during peak seasons and keep all your booking information easily accessible. For any assistance during the booking process, Sao Viet’s customer service team is available 24/7 to help you complete your reservation successfully.